Fraud Prevention Services for SaaS
Dregs Services are setup and tuning engagements for SaaS teams that want expert help putting Dregs to work against fake signups, free trial abuse, duplicate accounts, bots, and other account-layer abuse.
Most teams install Dregs on their own, and the product is built for that. Some would rather not learn the patterns the hard way. The freeloader on a fourth trial, the script registering accounts by the hundred, and the enterprising character farming referral credits all follow habits we've seen before, and an engagement gets your scores, custom rules and lists, and automated responses tuned to them faster.
Email dregs@dregs.com or schedule a call to scope an engagement.
Dregs Setup and Consulting Packages
The packages follow the path in How Dregs Works: scoring first, then notifications and escalations, then automated responses in your own application. Take one, or combine them.
Quick Start Integration
Typically 1 to 2 weeks
We write an event plan for your product: when to identify users, which signups, logins, and actions to track, and where Groups fit if your customers are organizations or workspaces. Then we review the tracking script install and any server SDK calls, and confirm that scores are reading back from your backend. You finish with every identity scored on Humanity, Authenticity, Uniqueness, and Behavior, from the right events.
Abuse Operations Setup
Typically 1 to 2 weeks
We configure badge rules, escalation rules, and channels for email, Slack, and webhooks, so the accounts that need a second look reach the right person. We also mark known-good automation as disregarded and agree on a review routine. The aim is less manual review: your team hears about suspicious accounts instead of scrolling the dashboard for them.
Automated Response Playbook
Typically 2 to 3 weeks
We design the thresholds and the actions your application takes when scores and badges change: hold a signup for review, withhold a trial benefit, rate-limit a session, shadow ban, or block. You get a written playbook and a reviewed webhook handler design that your engineers implement. Automation stays behind evidence your team has already checked by hand, so false positives are caught before anything acts on them.
Use-Case Deep Dive
Typically 1 to 2 weeks
One abuse pattern, worked through against your own data: free trial abuse, fake signups, SMS pumping, registration bombing, referral fraud, promo abuse, or ban evasion. We read the observations behind your flagged accounts, look for false positives, and tune the rules for that threat. On the Advanced plan, that can include custom datasets and custom analyzers.
Team Training Workshop
About 90 minutes, remote
A working session for the people who review accounts. It covers what each score measures, how to read the observations behind it, when to overrule a false positive, how escalations and channels fit together, and how to investigate an identity from Claude, ChatGPT, or another assistant connected to the Dregs MCP server.
Ongoing Review Retainer
Monthly
Abuse changes once the easy routes close. Each month we review your scores, badge and escalation activity, and the false positives your team overruled, then recommend and make rule changes. It suits teams that already run Dregs and want a second set of eyes on it.
How an Engagement Works
- Describe the problem. Email or book a call and tell us what's getting through: the signups, the trials, the bill.
- Scope and quote. We agree on the package, the timeline, and what each side owns, in writing.
- Work alongside your team. We configure Dregs and review your changes while your engineers ship the code in your application.
- Hand off. You keep the rules, thresholds, and a written summary of why each one is set the way it is.
What We Do and What Your Team Owns
| Dregs | Your team |
|---|---|
| Event plan, integration review, and score readback checks | Shipping the tracking script, SDK calls, and webhook handlers in your application |
| Badge rules, escalation rules, channels, and datasets in your Dregs account | Who receives notifications and how quickly they respond |
| Recommended thresholds and response actions, with the reasoning | The final policy, and every decision about an individual user |
| Reading observations and spotting false positives with you | Your terms of service, your support replies, and your users |
Services sit on top of the product, not in place of it. If you'd rather do it yourself, the manual covers everything above, pricing lists the plans, and every plan starts with a 14-day free trial.
Frequently Asked Questions
Q: Do we need a Dregs account first?
A: Yes. Every engagement works on your own Dregs account and your own events, because scores and rules only mean something against your real user table. The 14-day free trial is enough to start a Quick Start Integration, and no credit card is required.
Q: How much do services cost?
A: Each engagement is scoped and quoted after a short call, because the work depends on your stack, your traffic, and the abuse you're seeing. Services are billed separately from your Dregs plan, and you never need them to use the product.
Q: Do you write the code in our application?
A: No. We plan the integration, review your changes, and configure Dregs itself, but your engineers ship the code in your application. Teams that prefer it can hand the install to an AI coding agent through the Dregs MCP server, and we review that work the same way.
Q: Will you review and ban suspicious accounts for us?
A: No. We set up the rules, channels, and thresholds, and we help you read the evidence behind a score, but decisions about your users stay with your team. Each score opens into its observations, so your reviewers can see exactly why an account was flagged and overrule a false positive.
Q: Do you help with payment fraud and chargebacks?
A: Engagements focus on account-layer abuse such as fake signups, free trial abuse, duplicate accounts, bots, and promo and referral abuse. Catching those earlier often reduces payment fraud downstream, but Dregs doesn't replace Stripe Radar or dispute tooling, and the work doesn't cover card screening.
Q: How long does an engagement take?
A: Project engagements typically run one to three weeks, workshops run about 90 minutes, and the retainer is monthly. The timeline mostly depends on how quickly your engineers can ship the integration changes.
Get help stopping fake signups and trial abuse on your SaaS.
Dregs helps your team set up scoring, escalations, and automated responses that fit your product, so suspicious accounts get handled and real users are left alone. Schedule a call to scope an engagement.
Schedule a Demo